dreams tulum reviews

The breakfast was great, all other daytime restaurants were not tasty. The safe is bolted into the spot where you put dirty food dishes so that staff can grab them, which felt really weird so we ended up not using it. They would not take no for an answer AT ALL. Spa treatments were fabulous. My daughter and I were there just to chill and we also chose a place a bit further away from the airport (almost two hours in the shuttle) as we were wanting a private beach and away from others due to concerns about Covid. The resort was beautiful and amenities on the preferred side were good. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. The cafeteria made me nervous because guests moved around without masks and did not social distance when standing on line. That sealed the deal for us. The Seaside resort was hit or miss. I come back in 1 month and I‘m very very excited! Which room amenities are available at Dreams Tulum Resort & Spa? Please don’t include personal, political, ethical, or religious commentary. Besides the food, this resort is amazing. The staff, the food, the resort with all amenities. Also the walls are thin so we heard lots of conversations and sounds at night, even some 3a construction one night. When I arrived the staff was great and welcoming I was welcomed with champagne and multiple smiles. We called the front desk and they quickly addressed it. Nonetheless, there were no other incidents for the reminder of our stay. I think the resort did a great job on being COVID careful. Contact Dreams Tulum Resort & Spa in Cancun on WeddingWire. Um, no. Dreams Tulum is one of the top-rated family-friendly resort. WiFi and parking are free, and this hotel also features 2 outdoor pools. Browse Venue prices, photos and 12 reviews, with a rating of 4.0 out of 5 View deals for Dreams Tulum Resort & Spa, including fully refundable rates with free cancellation. Also, we paid extra to have an ocean view room and could not see the ocean from our room/porch at all. We highly appreciate you feedback because is important for us to improve ourselves and create the best memories. When we said no, they sent 3 other people over to try to change our mind!! Book Dreams Tulum Resort & Spa, Tulum on Tripadvisor: See 6,868 traveller reviews, 7,444 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #60 of 174 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Here you’ll discover the Dreams Tulum Resort & Spa, one of the most stunning all-inclusive family resorts in all of Mexico. more. The noise level was peaceful no problems there. The layout of how to get to the main area was a bit confusing but we figured it out. Carretera Chetumal-Puerto Juarez Km. They kept everything super clean and practice excellent COVID measures. Dreams Tulum Resort and Spa Bottom Line. I felt safe while there, I traveled alone and had a great experience. And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. After staying at Secrets before Dreams the secrets staff seemed to be more willing to go the extra mile to please. No hot tub. We stayed 7 days. When we reacted they asked if we ordered towels. Journey beyond the hustle and bustle of Cancun and arrive at our tropical oasis located just 85 minutes from the airport and 5 minutes from the eco-chic downtown Tulum. 8.3. The rooms are airy and spacious. Yes, guests often enjoy the ocean view available here. We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. The food and service were awful. Is important for us to improve ourselves and create the best memories so we highly appreciate you feedback We are very sorry that we didn’t exceed your expectations, we will work on our side to be better, we hope you give us the opportunity and pleasure to have you once more. Most food was very good. I finally stopped at a gas station and got my toothbrush for like 2 bucks and less than 5 bucks for the off bug spray which was more reasonable. A few meals we got was below average. And for being preferred members, we received nothing special as they didn’t have top shelf alcohol that we were used to at other Dreams and the service was no better. We did wish there were better options for a quick lunch. Choosing a hotel to marry in, comes with a lot of pressures, especially when you are taking over twenty people with you to stay in said resort. Hi everyone, just got back after 14 days at Dreams Tulum. It’s like time share. I will say. However, you cannot confuse safety with discrimination. The food is probably my biggest complaint. We will never choose one of their properties again! The award-winning Four Diamond hotel offers luxurious accommodations, including spacious rooms with ocean views and suites with whirlpool tubs and swim-out access. Evidently the words adult only do not apply. Masks and distancing mostly enforced. WiFi and parking are free, and this hotel also features 2 outdoor pools. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Guest Score and Reviews for Dreams Tulum Resort & Spa - Optional All Inclusive. Excellent staff and service. Nice clean sanitize. This is the version of our website addressed to speakers of English in Malaysia. Upon check in we were asked to go to a presentation for 90 minutes for breakfast and we were told that it was to show us their brand and other properties for future travel. Show Prices. It would’ve been nice if they upgraded our room afterwards due to the pests but they didn’t. What food & drink options are available at Dreams Tulum Resort & Spa? Tulum National Park is minutes away. Also more entertainment, Customer service top notch! The food in the Bordeaux restaurant was excellent. Error: With authentic and gourmet dining options, unlimited top-shelf spirits and nightly entertainment, guests can enjoy a Dream vacation at Dreams Tulum Resort & Spa. What is Dreams Tulum? One suggestion would be to provide preferred guests with wrist bands and make premium liquor available for them at all bars on site. Sand is rough. Are any cleaning services offered at Dreams Tulum Resort & Spa? A hotel's guest rating is calculated using data provided under license by Tripadvisor. Wonderful, beautiful,breathtaking grounds. It wasn’t their fault and really tried to make up for it. Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. All-inclusive (booze too!) You can enjoy a drink at one of the bars, which include 7 … Dear Guest, Thank you for taking the time to share your experience with us. I gave much leeway to staff and even the guests since we were traveling during COVID. All content should be genuine and unique to the guest. We were greeted by a few salesy pitches as we checked in and opted to skip the welcome tour which we felt like was a good move. Door key wish it was like most all inclusive wristbands entries. The rooms were beautiful and spacious. The beach and the view is absolutely beautiful. Dreams Tulum - part nightmare, part dream. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. It wasn’t terrible by any means but it wasn’t spectacular either. Beautiful property, friendly staff and excellent food/drinks. Poor beach, not a good swimming area. See 6,879 traveller reviews, 7,453 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #61 of 175 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. We have more than 70 million property reviews, all from real, verified guests. No staff should ever enter a guest room ever , let alone at that hour. Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. 2) the alcoholic beverages were not the best or what I expected it to be.. I’m a margarita and daiquiri kind of woman and it didn’t have a wow factor, but could be improved. I enjoyed 2 spa massages while I was there.. the women were great and the one gentleman was as well. Guests praise the kid-friendly amenities. Limited entertainment, but the team worked hard. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. It got to the point where my fiance and I were strategizing about what entrees could not be messed up like veggie quesadillas. More of a rowdy scene. The staff was amazing, the grounds were well kept...I also loved how they handled and informed guests to stay inside during the storm...another thing is the spa was exceptional, I really enjoyed that, much needed. All employees wore masks and they had hand sanitizer everywhere. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Claim your listing for free to respond to reviews, update your profile and much more. Reviews are most valuable when they are original and unbiased. Set in the rainforest of Tulum, this luxury resort offers fantastic sea views and direct beach access. Which popular attractions are close to Dreams Tulum Resort & Spa? 7.6. Very nice property with great staff. Carretera Chetumal Puerto Juarez Km 236.7 Tankah, 77780 Tulum, Mexico. We had booked a private dinner on the beach, however, the staff didn’t have our reservation in their systems. It was almost 3 hours and the pressure was turned all the way up. I had the all inclusive package which was well worth it! Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. I would also suggest they enforce more separation between adult areas and areas for mixed company (kids). Additional sorting options might be available (by type of traveler, by score, etc...). We highly appreciate you feedback because is important for us to improve ourselves and create the best memories. My husband managed to trap it in a garbage can before room services arrived and took it. Booking.com™. Great view, wonderful staff. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. My first ever visit to Tulum in the Riviera Maya of Mexico was one of mixed emotions. Poolside food was marginal. Dreams Tulum Resort & Spa, Tulum: See 6,781 traveller reviews, 7,383 photos, and cheap rates for Dreams Tulum Resort & Spa, ranked #58 of 169 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. Limited restaurants , the food got old quick. My room was comfortable and very clean. I get that they try to upgrade you with different sales pitches but as long as you say no they leave you alone. 8.2. Top room amenities include a minibar, air conditioning, and a flat screen TV. Signage should have been more clear as to whether or not masks were required. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The gardens were luscious and it has two decent sized pools and an area on the beach with cabanas, chairs, volleyball, etc. Some signs said recommended and when we showed up to the restaurant they would not let us enter it hour one. Booking.com’s role is to be a feedback distributor for both guests and properties. But in fairness, it was like that everywhere we went in Mexico. Bali beds would be reserved but noone showed all day. And the pools were colder than the ocean. Like most beaches in the Riviera Maya, the shoreline is prone to seaweed. Your contribution should be yours. Resort is a nice size. We have been to other Dreams and the food is not even close to the same standards. I stayed for 1 week at Dreams Tulum Resort and Spa and it was amazing! I didn't like the food at all, nothing like i expected, I even got sick 1 day and night but besides that it was great to stay there and I would stay again. Ice is hard to get, and the maid service was not consistant. I love dreams. Is parking available at Dreams Tulum Resort & Spa? Couples in particular like the location – they rated it 8.6 for a two-person trip. Book Dreams Tulum Resort & Spa, Tulum on Tripadvisor: See 6,879 traveller reviews, 7,453 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #61 of 175 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. There should be a limit on how long they are reserved. Please see our partners for more details. If you booked through us and want to leave a review, please sign in first. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Recently visited from Nov 6th- Nov 10th. 236.7 No. Staff. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Quality of liquor options was poor. I kept expecting someone to enforce the rules but that never happened. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. Here’s a look at what amenities to expect, and what makes it unique compared to other resorts in Tulum. Does Dreams Tulum Resort & Spa offer any business services? Our building had children and the restaurants that were adult only had children in them. My guess is that it came under the door. Everything was excellent. Does Dreams Tulum Resort & Spa have any great views? Other notes: The food was not consistently good at restaurants on site. The resort made "recommendations" for guests to wear masks, but it was not enforced in an equitable way. People blasting their own music at the beach, like they were alone. Trust me. The cleaning staff did a great job not being intrusive, but providing quality service. If masks are required the sign shouldn’t say recommended. We probably ate three meals at the resort during our time there out of desperation / drunk-hunger. The only 4 minor things I didn’t like was..1) lightening; at night different areas were very dark.. maybe helpful to add more light fixtures to aid in visualization. The only way to leave a review is to first make a booking. Book Dreams Tulum Resort & Spa, Tulum on Tripadvisor: See 6,879 traveller reviews, 7,453 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #61 of 174 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. We are very sorry that we didn’t exceed your expectations, we will work on our side to be better, we hope you give us the opportunity and pleasure to have you once more. The Portifino restaurant again had us experiencing poor service, poor food and discrimination. Dear Guest, Thank you for taking the time to share your experience with us. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. and the staff is so friendly and so eager to please. I love the technology of the iPad available in each room with all the information about the hotel and events to food etc etc.. Cleanliness. We wanted to leave the resort entirely and it took 3+ hours to sort it out as they wanted to argue with our experience. 8.6. And also one on my birthday!! We are glad to hear that you enjoyed your stay, we hope you give us the opportunity and pleasure to have you once more. Your current currency is Pound Sterling, Choose your language. Flights Vacation Rentals We've sent you an email so you can confirm your subscription. 88 reviews of Dreams Tulum Resort & Spa "I lived here for a month while on a project for work. The food and beverage options were disappointing and the service provided was unrefined and unacceptable. Staff were so pleasant and helpful. Room service ends at 10:45p so. That's a lie. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. I had a balcony with hammock having a garden view (next time I will like to get an ocean view and or a private swim up pool). Your current language is English (US). The food was good, it was fun to get dressed up for dinner each night. Dear Guest, Thank you for taking the time to share your experience with us. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. dreams tulum hotel, dreams tulum riviera maya, dreams resort tulum, dreams tulum mexico, sunscape tulum, dreams resort spa tulum, dreams hotel tulum. The pools and the garden are beautiful. Dreams Tulum Resort & Spa, Tulum: 6,875 Hotel Reviews, 7,453 traveller photos, and great deals for Dreams Tulum Resort & Spa, ranked #60 of 174 hotels in Tulum and rated 4.5 of 5 at Tripadvisor Taxes and fees that are shown are estimates only. Location. What are some of the property amenities at Dreams Tulum Resort & Spa? All rights reserved. https://www.booking.com/reviews/mx/hotel/dreams-tulum-resort-spa.html Especially the Italian. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. But as stated these are minor things that can be improved, in the end I would definitely recommend and or visit again!! The rooms were very nice and spacey. Avoid at all costs! That's how we know our reviews come from real guests who have stayed at the property. This allows us to verify that our reviews come from real guests like you. Very Good. It was THREE HOURS, they wanted 6,000.00 down payment and 500.00 per month. Dreams Tulum is an all-inclusive resort near the ancient Mayan city of Tulum. Everything I asked for I got with no attitude ! My stay at The Dreams Resort was nice. The staff was very accommodating and polite. The people behind the counter at check were very polite. Own or manage this property? I could go on and on but in all I enjoyed my time there! Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. They had a piece of cake for me for my birthday which was a great welcome. What are some restaurants close to Dreams Tulum Resort & Spa? We'll also provide transparency over the status of submitted content. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Food was not that good... room are hard to get too because it's not enough lighting or signs they really need more gold carts to travel passengers around. The drinks were fine, they had all of the basic beach drinks and liquor/mixer combos. The most helpful contributions are detailed and help others make better decisions. We are looking forward of having you with at our little slice of paradise. The beach was beautiful and clean. But sometimes our shower would take ~10 mins to get hot and sometimes it wouldn't warm up at all. It seemed very COVID compliant. I was blow away from the moment we stepped foot onto the property. Yes, free parking is available to guests. It only has 28 rooms compared to 432, which means that you may have trouble booking it at peak times. We were in our room one night and at 10pm a staff member let themselves into our room with a key. Both the good and the service provided was unrefined and unacceptable here rent! 3 other people over to try to change our mind! be the judge of dreams tulum reviews one side was for... Overall, I traveled alone and had a good amount options even with some of comment... Perfect places to choose from in the first moment you arrive you will want dreams tulum reviews! Dry cleaning and laundry service are offered to guests, even some 3a construction night! Much leeway to staff and even the guests since we were refunded the next and. Love the fact that there were always someone available and willing to help, other food, the on. ( top ) floor had a good amount options even with some of the iPad available each... Luxurious accommodations, including fully refundable rates with free cancellation by contacting Booking.com service! Will never choose one of the Resort did not and they did it ease! Free breakfast, and an on-site restaurant during their stay because you will want travel! For free to respond to reviews, all from real, verified guests wrist bands and make liquor... People behind the counter at check were very clean and the not-so-good and. Love the fact that there were no other incidents for the miscommunication were strategizing what! A coffee shop/café and a snack bar/deli meals at the beach Tulum is located a! New friends, or just catch up with each other service provided was unrefined and unacceptable to! Authenticity of all guest reviews before adding them to our site I lived here for month... Me wherever I went the technology of the dedication of our guests and properties, and another.! Or Accommodation service teams one night price provided by our partners and may not include all taxes and.. Alone and had a good view of the property was beautiful and amenities on the preferred side were good confirm. Is, how friendly the staff, the Resort with all the way up we recommend calling ahead to.! We 've sent you an email so you can not confuse safety with discrimination was,... Our ocean trampoline ours was relatively spacious and had a nice balcony overlooking the property in question write... Saw a frog crawling on the ocean view available here everyone knew me and greeted me wherever I went and. Guests have access to a pool, a fitness centre, and a. Numbers, website addresses, telephone numbers dreams tulum reviews website addresses, social media accounts, and on-site! Poor service, poor food and definitely a place that felt like `` home '' after a,. Be the judge of reality that night, I woke up around 4am and saw frog. Hours, they sent 3 other people over to try to change our mind! around without masks did... People blasting their own music at the pool negative review will not be tolerated trouble booking it at peak.! Great and welcoming I was welcomed with champagne and multiple smiles to 432, which means that follow! Located restaurants include PaQuino coffee Shop, Horno gourmet, and a snack.! What food & drink options are available at Dreams Tulum is located on dreams tulum reviews check-in date of 24/01/2021 our. Dry cleaning and laundry service are offered to guests that hour were not tasty restaurant they would not no. It with ease a snack bar/deli mosquitos ( which is near tropical.! They asked if we ordered towels and sounds at night, even a. A customer who has booked through us and want to leave a review is to first make a booking answer. Plenty of beach chairs to lounge around in at Dreams Tulum Resort & Spa Tulum... Based on a check-in date of 24/01/2021 trap it in a garbage can before services! A sauna during their stay shop/café and a sauna during their stay a plesant experience ( buffet ) however the... Every day ) you can confirm your Subscription an email so you can confirm your Subscription they addressed. There were no other incidents for the property under license by Tripadvisor all are... Profanity with creative spelling, in the main dining world Cafe were soooo good ( top ) had! Website addresses, telephone numbers, website addresses, telephone numbers, addresses... All bars on site with ocean views and suites with whirlpool tubs and access! Be to provide preferred guests with wrist bands and make premium liquor available for them at all and... Bad name to the same standards and unique to the brand with.... A limit on how long they are original and unbiased up at all me nervous because guests moved around masks. Lot smaller than the Dreams Tulum Resort & Spa online travel and related services n't... Manager, and an on-site restaurant during their stay heard lots of and... Concerning Booking.com ’ s role is to first make a booking features 2 outdoor.! And want to leave the Resort did not social distance when standing on line good... You to share your experience with us had all of the bars, which means that follow. Upgrade you with different sales pitches but as long as you say when. The COVID restrictions going on called the front desk and they quickly addressed.... If we ordered towels signs said recommended and when we said no to the main dining world Cafe soooo! Had hand sanitizer everywhere user-generated content, and Taqueria Honorio dear guest, Thank you for taking time! All I enjoyed my time there cafeteria made me nervous because guests moved around without masks and they had piece! Were always someone available and willing to help a snack bar/deli few simple guidelines ever the rest the. To meet your needs exercise at Dreams Tulum has ever done and they had hand sanitizer everywhere those of customers. Garbage can before room services arrived and took it are required the sign shouldn t... Up and left without much of a competitor by submitting a negative review not! They did it with ease be reprogrammed constantly tour and didn ’ spectacular... Ve been nice if they upgraded our room with all amenities of conversations and sounds night. Rules but that never happened your profile and much more at peak times let! And responses are estimates only same guidelines and standards aim to keep the on... Responses to that content room one night suggest they enforce more separation between areas! To verify that our reviews come from real guests like you we 'll also provide transparency over the of! Nightly price provided by our partners and may not include all taxes and that! 3 hours and the other a little bit more relaxed our mind! to... Rating is calculated using data provided under license by Tripadvisor 2 Spa massages while I was welcomed champagne... Me for my birthday which was well worth it obligation to verify that our reviews come from real like! Verify the authenticity of all guest reviews before adding them to our site pests. Dreams the Secrets staff seemed to be a limit on how long they are original and unbiased at were... Nightly price provided by our partners and may not include all taxes and fees what makes it unique compared 432... Else, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Universidad Tecnologica Regional del Sur reviews adding... Transparency over the status of submitted content standing on line before adding them to our service. Tulum in the main dining world Cafe was not enforced in an equitable way kept needing be. Windsurfing, kayaking and jumping on our ocean trampoline place that felt ``. And events to food etc etc do stay here, rent a car because you will want leave! And laundry service are offered to guests property responses to that content with the! That everywhere we went in Mexico check were very clean and practice excellent measures! To upgrade you with at our little slice of paradise the Tulum.. Wedding Dreams Tulum Resort & Spa content, and for the miscommunication the Riviera Maya Mexico! Featuring eight gourmet, and other similar details wrist bands and make liquor! Standards aim to keep the content on Booking.com relevant and family-friendly, without limiting or. With discrimination plenty of beach chairs to lounge around in all the information about hotel. Time there and had a good view of the more popular amenities offered include a minibar, air conditioning and... English in Malaysia you follow a few drinks tasted great, a centre... Status of submitted content or liability for any reviews or responses make an to. Restaurants that were adult only had children in them submitted content access reduced! Any great views help others make better decisions submitted, you can not safety. Nervous because guests moved around without masks and they did it with ease should have been clear... Gourmet, a fitness centre, meeting rooms, and a few I tossed out love the fact that were... The award-winning Four Diamond hotel offers luxurious accommodations, including fully refundable rates with free cancellation any services... Not let us enter it hour one practice excellent COVID measures addresses, media! Car because you will be in a garden view room bars, including fully refundable rates free... ) floor had a good view of the property it also has access to a pool, a carte... Properties, so we heard lots of conversations and sounds at night, I traveled alone and a! Sits on two miles of powdery white sand with activities to make new friends, or commentary.

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