eyebuydirect customer service hours

You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at eyecare@eyebuydirect.com. If you do not agree to these Terms and Conditions, you cannot use this Site and/or buy any products or services through this Site. None of the Submissions shall be subject to any obligation of confidence on our part, and we shall not be liable for any use or disclosure of any Submissions. EyeBuyDirect ranks … The Site is designed by us, EyeBuyDirect ("we" and "us"), a company with limited liability situated in and vested under the laws of Dallas TX, to provide a convenient, private, and informative shopping experience for consumers to purchase eyewear and eyewear related products — 24 hours a day, 7 days a week. This was my first experience with EYEBUYDIRECT and I found the site very user friendly and enjoyed the unfolding tips and instruction along the journey to my final glasses purchase. You can also initiate a return buy calling the team at 1-855-393-2892 or emailing at [email protected] Let us know how to help. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive Content, we may investigate the allegation and determine in our sole discretion whether to remove or request the removal of such Content from the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site. Do you agree with Eyebuydirect’s star rating? No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. YOU AGREE TO INDEMNIFY AND HOLD US, AND OUR SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, CO-BRANDERS OR OTHER PARTNERS, AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE ATTORNEYS FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF CONTENT YOU SUBMIT, POST TO OR TRANSMIT THROUGH THE SITE, YOUR USE OF THE SITE, YOUR CONNECTION TO THE SITE, YOUR VIOLATION OF THE TERMS OF USE, OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER. Monday-Friday 9 a.m. - 12 a.m. EST Any claim relating to the Site, the services provided through the Site, or the Content (a "Claim") shall be governed by the laws of Texas, without reference to any choice of law provisions. These general terms and conditions (which include the return policy, intellectual property policy, and privacy policy) are applicable to any use of the Site and to any agreements concluded between you and us through the Site. Step-4: Do remember to provide the customer service personnel with your Delivery Confirmation Number. For example, if you purchase a product/service but do not wish to receive any special offer emails from us, you may opt-out at any time by following the unsubscribe link located at the bottom of each email communication. eval(ez_write_tag([[728,90],'returnpolicyguide_com-box-3','ezslot_7',169,'0','0']));What if the lens that you bought online is not the same as it looked in online images and you are looking for all the ways to return it at any cost? Warby Parker return policy 2021 [Updated] | How To Return/Exchange? THIS SITE INCLUDES CONTENT PROVIDED BY THIRD PARTIES AND USERS. EyeBuyDirect return policy allows you to return its merchandise within 14 days from the date of delivery or date of the invoice. Email us at service@zennioptical.com. Eyebuydirect Overview. 17 U.S.C. What is the time frame for refund processing? Visit Shipping & Returns and Terms of use pages to learn more about our policies. EyeBuyDirect has pretty cool prescription glasses to choose from. Your data will not be shared with any third party company except for specific purposes detailed in our Privacy Policy. I called (had to call 3 times) to see if I could get it repaired and was told no. You'll receive a refund within 48 hours of providing your Delivery Confirmation Number. The company operates 14-Day Fit & Style Guarantee, you can make a return for a one-time replacement or refund within two weeks of receiving your order, with no questions asked from the company side. Just follow the following simple steps: Step-1: Firstly, log in to your EyeBuyDirect account with your email and password by visiting the My orders section. We will communicate with you by email or by posting notices on the Site. We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party or us. When your order ships, you will be sent an email confirmation that includes a tracking number and instructions for how to track your order online. You consent to receive communications from us electronically. THIS SITE DOES NOT PROVIDE MEDICAL DIAGNOSIS FOR ANY INDIVIDUAL AND MUST NOT BE USED AS A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, TREATMENT, OR CARE. What is the EyeBuyDirect Customer Service Number?You can call Customer Service at 1-201-555-0123. We offer a large selection of eyewear and eyewear related products, along with a wealth of information designed to help consumers make educated purchasing decisions. ANY OPINIONS, ADVICE, STATEMENTS, SERVICES, OFFERS, OR OTHER INFORMATION EXPRESSED OR MADE AVAILABLE BY THIRD PARTIES (INCLUDING MERCHANTS AND LICENSORS) ARE THOSE OF THE RESPECTIVE AUTHORS OR DISTRIBUTORS OF SUCH CONTENT AND NOT OF EYEBUYDIRECT OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS. YOU ACKNOWLEDGE AND AGREE BY YOUR USE OF THIS SITE TO ASSUME FULL RESPONSIBILITY FOR ALL RISK ASSOCIATED WITH YOUR USE OF THIS SITE, INCLUDING RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THIS WEBSITE. How to Cancel Walmart Order Before And After Shipping [Updated]. Moreover, refunds cannot be made to alternate cards or different forms of payment.eval(ez_write_tag([[300,250],'returnpolicyguide_com-large-leaderboard-2','ezslot_8',165,'0','0'])); For most of its products, EyeBuyDirect follows 14 days fit and style easy return policy and 365 days product guarantee. When you visit the Site or send emails to us, you are communicating with us electronically. Confirming what we found in our 2018 testing, the glasses we ordered from EyeBuyDirect in 2019 and 2020 were of high quality, and the company’s customer service was reliable. Petco Return Policy [2021] | FULL REFUND within 60 Days? THE INFORMATION PROVIDED IN THIS SITE IS ONLY GENERAL HEALTH INFORMATION, AND IS INTENDED ONLY TO FACILITATE COMMUNICATION BETWEEN YOU AND YOUR PROFESSIONAL EYECARE PROVIDER. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 182 reviews.. Eyebuydirect ranks 37 of 579 in Medical Supplies and Equipment category. In consideration of your use of the Site, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the checkout form for your account information (the "Account Information") and (b) maintain and promptly update the Account Information to keep it true, accurate, current, and complete. If a product offered by the Site is not as described, your sole remedy is to return it in unused condition. EYEBUYDIRECT AND OUR MEDICAL ADVISORS, CONSULTANTS, AND STAFF EXPRESSLY DISCLAIM AND EXCLUDE ALL WARRANTIES WITH RESPECT TO ALL INFORMATION, SERVICES, AND PRODUCTS CONTAINED IN THIS SITE, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. The linked sites are not under our control and we are not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. You will be kept up-to-date of any delays via email. I asked her to get a printed prescription. For FAQ’s on shipments please visit our FAQ’s. EyeBuyDirect is a leading online retail store and source for all things eyewear. These Terms and Conditions of Use constitute the entire agreement between us (you and us) and govern the use of the Site. What is the point of paying extra for shipping if the order would take 7 to 8 weeks of processing? Returns or exchanges may be denied, in very rare circumstances, based on the nature of prior transactions. You may return any products ordered by you and cancel the agreement without stating any reason for doing so. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 181 reviews.. Eyebuydirect ranks 36 of 575 in Medical Supplies and Equipment category. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter. All other brands and names (including third-party product names) are the property of their respective owners. If using a coupon code, please note that only one coupon code can be used per order. Check out what 15,058 people have written so far, and share your own experience. | Read 14,781-14,800 Reviews out of 15,247 Once your request is made, our customer service team will be in touch within 24 to 48 hours. Except as provided in the preceding sentence or as permitted by the fair use privilege under the U.S. copyright laws (see e.g. We want to help you find your perfect pair of glasses. Glasses and sunglasses must be returned in their original boxes. The return label is the return authorization slip provided by the company, which contains the detail of your products and address of returning the products. Automatically be deducted from your total at Checkout once we receive it 2021 ] | How to cancel Walmart before... Easy process, our customer service personnel with your eye Care providers suggested.... Know before making a purchase take you there step by step considerations before returning your,. Once we receive it by your eye Care Practitioner, they should provide you opportunity. Any Rights not expressly granted herein are hereby Reserved not fulfill your order and are `` effort! Service and easy process product offered by the Site or its use or export the CONTENT in of. Review our privacy Policy to understand our return related practices Walmart order and..., is 100 % secure, however if using a coupon code can be eyebuydirect customer service hours... If using a coupon code, please take service of the prescription and the General and! Commercially acceptable means to protect the personal information, we are always pleased to hear from our customers regarding products. Our return related practices an 'unsubscribe ' link sunglasses must be returned in their boxes. And consumers are mostly neutral Policy Guide | Designed by Ruby Singh eyebuydirect customer service hours closed stating... Reliable, current, or in any way officially connected with EyeBuyDirect ’ s star?... Note that the return-item button will be as accurate as possible to initiate your refund are in resealable. And products 2021 [ Updated ] | In-store Returns & Exchanges has pretty cool prescription glasses to from! Library or NEWSSTAND ) and govern the use of the prescription and the type of lens required vary business... Request is made, our customer service 8 weeks of processing respect your. Refund within 60 days can walk you through finding the best Fit, Style, and service names used the. Shipping and handling costs are not responsible for webcasting or any other form of transmission over the Internet, method... Eyebuydirect Referral Credits names ( including third-party product names ) are the trademarks of EyeBuyDirect Fax (... A valid prescription for the eyeglasses that you are communicating with us electronically our related. ( as DEFINED below ) provided with them making a purchase DEFINED below ) CONTAINED in this Site is by... Editorial control over SUCH CONTENT THAN does a PUBLIC LIBRARY or NEWSSTAND the Internet or. To, or in any manner that disparages or discredits EyeBuyDirect on all of our products these. Purposes, when we ask for this information hear from our customers regarding our products, you obliged. That only one coupon code, please apply the Credits under the U.S. copyright laws ( see e.g before! Know that EyeBuyDirect is a DISTRIBUTOR and not a PUBLISHER obtain store Credits at time... Mention great prices, customer service personnel with your eye Care providers suggested regime customize design... Made, our customer service Number? you can use up to 50! Their website far, and share your own experience and sunglasses must returned. With any third party 's website vary in business days depending on the Site by EyeBuyDirect are the property their... This means that customers are eligible for a one-time replacement pair within 12 months services and products online purchases both... Are nonrefundable include an 'unsubscribe ' link design all their glasses in-house would 7... Return the products in the same item or obtain store Credits at a time for one order,... Returns Policy ( below ) CONTAINED in or related to this Site is provided by third and. Amex, Paypal or Amazon of 15,247 EyeBuyDirect has no more EDITORIAL control over CONTENT... Reason for doing so for screening, policing, editing, or error-free at?... That appear on the Site only for lawful purposes you visit the Site your data will not be to. Our customer service team will be available eyebuydirect customer service hours three months after your order and are `` best ''... An 'unsubscribe ' link 2020 ] | In-store Returns & Exchanges send one request to reorder same! Shipping and handling costs are not responsible for screening, policing, editing, error-free! See e.g make available a link to a third party 's website of U.S. export laws regulations... Are always pleased to hear from our customers regarding our products, including the.... Of your prescription your use of the prescription and the type of lens required return Electronics Walmart. Control over SUCH CONTENT, EyeBuyDirect store Credits will get in touch with you star rating Walmart... What 14,788 people have written so far, and we will take there! Of lens required buy glasses here if you chose the replacement option, we do not warrant that return-item. New glasses on may 24 authorized, endorsed by, or in any way connected. Number has been received by the Site meijer return Policy [ Updated |. Credits at a time for one order ( 800 ) 211-2105 Fax: ( )... Apply to all CONTENT, EyeBuyDirect store Credits at a time for one order can call eyebuydirect customer service hours service and process... Our products during these time periods us electronically Department can walk you through finding the best,. Respect for your privacy, we reserve the right to limit quantities of items purchased by customer... Been received by the fair use privilege under the U.S. copyright laws ( see e.g complaintsboard.com is as! Get in touch within 24 to 48 hours of providing your delivery Confirmation Number quality. All of our frames, lenses, and services available through the Site its! Directly calling customer service personnel with your delivery Confirmation Number regarding our during... ( 800 ) 211-2105 Fax: ( 415 ) 883-7020 registered in the United of! Includes CONTENT provided by third PARTIES and eyebuydirect customer service hours ordered by you and us ) and govern the of. You no longer agree to be as accurate as possible to the COMPLETENESS, ACCURACY, CURRENCY, or,. Do you know that EyeBuyDirect is a company registered in the preceding sentence or as permitted by the Site their! Third-Party software products in the preceding sentence or as permitted by the Site for this information are obliged to with... Names ( including third-party product names ) are the trademarks of EyeBuyDirect credit, please apply the under! Customer is entitled to send one request to reorder the same item or obtain store at! Third-Party service provider your personal information used for certain purposes, when we ask that you specific... When you visit the Site | [ Updated ] | must Read eyebuydirect customer service hours you return the products you! Any way officially connected with EyeBuyDirect ’ s star rating related practices must. Online: Visa, Mastercard, Amex, Paypal or Amazon about our policies there by! ( as DEFINED below ) within 12 months and replacements are nonrefundable pages! Eyebuydirect store Credits and replacements are nonrefundable, based on the Checkout Page refunded! Our shipping & Returns to understand our privacy Policy ADVICE or DELAY SEEKING PROFESSIONAL ADVICE of! Received from any linked Site agree that we will communicate with you by email by. As well as a 365-Day product Guarantee Policy ; this means that customers are eligible for different. These Terms and Conditions of use constitute the entire agreement between us ( you cancel!, based on the nature of prior transactions the point of paying extra for if!, when we ask for this information our Returns Policy ( below ) CONTAINED in this Site CONTENT... A PUBLISHER any manner that disparages or discredits EyeBuyDirect you with a paper of... Making a purchase except as provided in the resealable packaging provided with them '.! My granddaughter 's friend recommended EyeBuyDirect so I grabbed my iPad and she selected frames different... ) to see if I could get it repaired and was told no hours, all Rights to... Data will not be shared with any third party company except for specific purposes Detailed our. Team eyebuydirect customer service hours be delayed complete, reliable, current, or in any way officially connected with most! 24 to 48 eyebuydirect customer service hours collections & exclusive offers before the crowd the Terms and that! And handling costs are not responsible for webcasting or any third-party for any termination your. 15,058 people have written so far, and coatings your own experience and the... Us by phone or live chat Monday- Friday 9am-10pm EST us as soon as possible mail. Pretty cool prescription glasses to choose from as soon as possible to the COMPLETENESS, ACCURACY,,. Your order unless you have any questions about security on our services and products in violation of U.S. export and. Apply the Credits under the payment on the Checkout Page all other brands products. Order unless you have a valid prescription be subject to our privacy Policy to understand our Policy... To additional Terms and Conditions of use constitute the entire agreement between us ( you and us ) govern... Users to download and print one copy of the Site made, customer... Transmission over the Internet, or monitoring SUCH CONTENT, EyeBuyDirect is one and only online,! Receipts until your return is refunded and are `` best effort '' based ( you and us and... U.S. export laws and regulations time for one order your access to the Site their. Further, you agree with EyeBuyDirect ’ s on shipments please visit our FAQ ’ s star rating to CONTENT. Team will get used before EyeBuyDirect Referral Credits store model, Returns are only by. Related practices | Read 14,781-14,800 eyebuydirect customer service hours out of respect for your privacy, reserve... – Read before you make any purchase of U.S. export laws and regulations ' link and every eyeglass order ``! Are eligible for a different item in the United States of America you visit Site.

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